Frequently Asked Questions

Find answers to your questions. We've organized our FAQs into categories to help you find what you're looking for.

General Questions

EMI stands for Equated Monthly Instalment. It is the fixed amount you pay to the lender every month on a specific date, until your loan is fully repaid.

The loan tenure is the duration for which you have borrowed the loan amount. It can range from a few months to many years. A longer tenure usually means a lower EMI, but higher total interest paid.

Yes, most loans can be prepaid. However, some lenders may charge a prepayment penalty or foreclosure fee. Please check the terms and conditions of your specific loan.

Application Process & Documents

Typically, you will need: 1. Proof of Identity (Aadhaar Card, PAN Card), 2. Proof of Address (Utility Bill, Passport), and 3. Proof of Income (Salary Slips, Bank Statements, ITR). Specific requirements may vary by loan type.

With our digital process, approval can be as fast as 24-48 hours after you have submitted all the required documents, provided your profile meets the criteria.

You can get in touch with our customer support team via the Contact Us page with your application reference number to get an update on your status.

Absolutely. We use industry-standard encryption and security protocols to ensure that all your personal and financial data is kept safe and confidential.

Credit Score & Eligibility

A credit score (like CIBIL) is a 3-digit number that represents your creditworthiness. A higher score (typically 750 or above) indicates a good credit history and significantly increases your chances of getting a loan approved at a better interest rate.

You can improve your score by paying all your bills and EMIs on time, maintaining a low credit utilization ratio, avoiding multiple loan applications in a short period, and regularly checking your credit report for errors.

No. Using the eligibility calculator on our website is a "soft inquiry" and does not affect your credit score. A "hard inquiry" is only done by the lender when you formally submit a loan application.

Still have questions?

If you cannot find an answer to your question in our FAQs, you can always contact us. We will be happy to help you.

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